The Northern Virginia Transportation Commission (NVTC) is committed to ensuring that no person is excluded from participation in, is denied the benefits of or is subjected to discrimination under its services on the basis of race, color, or national origin, as provided by Title VI of the Civil Rights Act of 1964, as amended.
The Executive Director and all NVTC employees share the responsibility for carrying out NVTC’s commitment to Title VI.
NVTC’s Title VI Complaint Procedures
Any person who believes that he or she has been subjected to an unlawful discriminatory practice under Title VI may file a Title VI complaint with NVTC within 180 days from the date of the alleged discrimination. Complaints may either be filed with NVTC or with the U.S. Department of Transportation.
Filing a Complaint with NVTC
• Online: Complaints may be filed via e-mail at firstname.lastname@example.org
• By Mail: Complaints may be filed with NVTC in writing and may be addressed to:
2300 Wilson Blvd #620
Arlington, Virginia 22201
NVTC will provide appropriate assistance to individuals who are limited in their ability to communicate in English.
Once the complaint is received, the complainant will receive an acknowledgement letter informing her/him whether the complaint will be investigated.
Within 30 days from receipt of the complaint, NVTC’s Executive Director will provide a response containing findings and remedies or if such a response cannot be completed, a progress report to the complainant with an estimate of when the response will be completed. NVTC will endeavor to complete its investigation and issue its findings and remedies within 180 days of receipt of the complaint and additional information it may request.
Filing a Complaint Directly to the Federal Transit Administration
A complainant may file a Title VI complaint with the Federal Transit Administration by contacting the FTA Department of Civil Rights at:
Federal Transit Administration
Office of Civil Rights
Attention: Complaint Team
East Building, 5th Floor – TCR
1200 New Jersey Avenue, SE
Washington, DC 20590
Complete a FTA complaint form and attach:
- A summary of your allegation and any support documentation.
- Sufficient details for an investigator to understand why you believe a public transit provider has violated your rights, with specifics such as dates and times of incidents.
- Any related correspondence from the transit provider.